Refund Policy

We want you to be satisfied with CENTRO DE ESTUDOS JUNGUIANOS ANALISTAS ASSOCIADOS. This policy explains how to request a refund for psychotherapy sessions, study groups, seminars and courses purchased from CENTRO DE ESTUDOS JUNGUIANOS ANALISTAS ASSOCIADOS LTDA. Effective date: 2026-10-23.

Returns and exchanges

We provide services, not physical products, so there is nothing to return or exchange.

To change a scheduled session or class date, contact us at [email protected] or +5521981981942.

Refund period

You may request a refund within 30 days of purchase.

How to request

E-mail [email protected] with your order number. We answer within 2 business days.

You do not need to explain the reasons for your request or share any personal or emotional information.

How you are refunded

Refunds go back to the original payment method within 5–10 business days after approval.

Card statements may take one or two billing cycles to show the refund.

Refunds are made in the same currency you paid in.

Exceptions

Custom-made or personalized items cannot be returned, except in case of defect.

Orders we cancel

If we cancel an order because of a pricing error or suspected fraud, we refund any amount paid.

Contact

CENTRO DE ESTUDOS JUNGUIANOS ANALISTAS ASSOCIADOS LTDA · [email protected] · +5521981981942 · Rua Dois De Dezembro, 00038, SAL 0107 - Flamengo, Rio De Janeiro - RJ, 22220-040.